【門市發售】動漫工房 Sanrio 便攜冰風扇（只限港澳地區發售後，不設平郵）

• Within 7 days of receipt of your shipment
• Unused
• In original condition
• In the original packaging

What items are non-refundable?

• Free gifts or Gift cards
• Item not in its original condition
• Damaged/ missing parts for reasons due to human error

Are there any charges for return?

• There is no charges for return
• Original shipping charges is non-refundable

How do I return?

• To apply return/ exchange, please Click Here
• Enter your order number and email address in the fields above and click "Find your order"
• Follow the screen instructions and select the items you want to return
• You will get a confirmation email with shipping guidelines

How soon will I get my refund?

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10-20 business days.